Current events are not shopwing on events page

[caldiatech]

https://www.sdbea.org/events

The current events are NOT showing on this page. This is crtical.

DPS

[Jeff Serani]

Hi there!

That is definitely something I’d like to help you resolve.

I visited the page and it looks like you might have a caching plugin in use that might be conflicting and caching the Events page, which might be the source of the issue.

If you do have caching, please give a shot to configuring the caching plugin with an exclusion rule to not cache the event’s pages. Then clear your cache and give it another shot to see if the calendar displays correctly.

While you’re giving a shot to the above idea (if it applies), you’re also welcome to send me your System Information as a Private Reply so I can see if there is anything that looks to be a potential cause. You can find this information by logging into your website, navigating to Events > Help (scroll down a bit and you’ll see the System Info section).

It’s also worth while to test for any plugin conflicts in case there is a JS conflict going on somewhere or some other underlying issue that may be occurring.

Have a great day!

[caldiatech]

We are using CloudFlare. I have set a page rule in VF that disallows the the caching on the events page.

https://www.sdbea.org/events/

Page only seems ok if I am logged in as admin…if I go to any other browser or machine it i still broken

DPS

[Jeff Serani]

Hello!

It definitely looks to be a caching issue still on that page. Looking with Chrome’s Inspector tools, I’m seeing caching errors/conflicts going on.  I do see some events in the List view, but other elements should be functioning that currently are not.

I’d give a shout out to CloudFlare’s support to see if they can help you write a new set of rules to exclude the main /events* page as well as /event* pages as well.

There is a chance though that the cache just needs to be cleared out in other areas of CloudFlare as well.

Here is what I’m seeing currently:

• Caching errors in Console:  https://cldup.com/x1piOsYV9N.PNG
• Progress made with a couple events showing in List View: https://cldup.com/d5PqjZbAAS.PNG

Please let me know if that helps point you in the right direction and if CloudFlare is able to assist with the caching rules.

Have a great night!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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