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- This topic has 10 replies, 2 voices, and was last updated 8 years, 6 months ago by
pete.
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October 4, 2017 at 2:03 am #1358759
pete
ParticipantHello, buy the Event Aggregator, activate and want to import the csv file. Did not work please see attach files.
thank you and best regards
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This topic was modified 8 years, 7 months ago by
pete.
October 4, 2017 at 2:24 am #1358766pete
ParticipantThis reply is private.
October 4, 2017 at 10:18 pm #1359355Geoff B.
MemberGood evening Pete and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
We are sorry to hear about the CSV not importing properly.
I would love to help you with this topic.First off, I believe you should know that you actually do not need Event Aggregator to import CSV files. That feature is part of our free the Events Calendar plugin.
As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Secondly, based on the message, it seems like you could fix this using the instructions found here: https://tribulant.com/blog/wordpress/how-to-fix-sorry-this-file-type-is-not-permitted-for-security-reasons/
Let me know how that goes.
Best regards,
Geoff B.October 6, 2017 at 8:59 am #1360336pete
ParticipantThis reply is private.
October 6, 2017 at 9:44 pm #1360656Geoff B.
MemberGood evening Pete,
I am glad you were able to make some progress.
Would it be possible to share a copy of that CSV file (in a .zip format via a Google Drive or Dropbox link) ?
Have a good weekend,
Geoff B.
October 10, 2017 at 12:54 am #1361423pete
ParticipantThis reply is private.
October 10, 2017 at 11:49 pm #1361925Geoff B.
MemberThis reply is private.
October 11, 2017 at 9:21 am #1362082pete
ParticipantThis reply is private.
October 11, 2017 at 10:44 pm #1362412Geoff B.
MemberThis reply is private.
November 2, 2017 at 9:37 am #1373911Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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