csv upload failed

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  • #1224199
    Peter Meyer
    Participant

    Hi all,

    I want to import data via csv-file.

    But the upload doesn’t work. The system quits with following message:
    “Aus Sicherheitsgründen ist dieser Dateityp nicht erlaubt.”
    “For reasons of security this filetype is not allowed.”

    What to do?

    Thank you for help.

    Best regards
    Peter

    #1224652
    Hunter
    Moderator

    Hi Peter!

    Welcome back and sorry to see you here under the circumstances. I notice in your System Information that you are running outdated versions of our plugins. Can you please update them to the most recent versions and review the Testing for conflicts guide to see if the error persists?

    It might be best you set up a fresh WordPress installation where you can fully troubleshoot the issue. Make sure you have only the default WordPress theme and The Events Calendar installed and activated on the test site. Please review our Using One License for Live and Dev Sites and Moving Your License Keys tutorials for more information.

    Thanks and have a pleasant rest of your afternoon!

    #1226047
    Peter Meyer
    Participant

    Hi Hunter!

    I setup a brandnew wordpress – standard theme – only events calendar installed.

    The same error message.

    Do you need access to the installation for support?
    Thank you for help – I have bought the pro version for my customer and he’s waiting for a solution.

    Best regards
    Peter

    #1226510
    Hunter
    Moderator

    Hey Peter,

    Thank you so much for taking the time to further troubleshoot the conflict. Can you send over a file that is giving the error when you’re attempting to import using Event Aggregator? Once I have that, I’d be happy to further assist. Thanks again and have a good evening!

    #1226536
    Peter Meyer
    Participant

    This reply is private.

    #1227278
    Hunter
    Moderator

    This appears to be a known WordPress bug. Try adding the following line to the bottom of your site’s wp-config.php file:

    define('ALLOW_UNFILTERED_UPLOADS', true);

    Let me know if you’re able to successfully upload the CSV file!

    #1228044
    Peter Meyer
    Participant

    Hi Hunter!

    Thank you that works.

    Please tell me, when a clean solution replaces this bugfix.

    Thank you!

    Regards
    Peter

    #1228094
    Peter Meyer
    Participant

    Hi Hunter!

    One more question:

    How to import events which have 2 or 3 event categories?

    Thank you for help!

    Best regards
    Peter

    #1228456
    Hunter
    Moderator

    Hi Peter,

    The issue lies within WordPress itself rather than our plugin, so when you see an update for WordPress core, you can review the changelog to see if the patch for this issue was included in the update.

    You can review our CSV file examples for importing for more information on importing categories. You can essentially separate them by comma in the appropriate column (category-1,category-2) and it should assign both categories to the event.

    Let me know if this helps and have a good rest of your day 🙂

    #1229808
    Peter Meyer
    Participant

    Hi Hunter!

    It works great.

    Thank you so much for help!

    Best Regards
    Peter

    #1230387
    Hunter
    Moderator

    Awesome! I appreciate the update and glad to hear the issue has been resolved. Please open a new thread if you have any more questions. Cheers!

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