CSV Import is saying it imports 81 events but only displaying 50…

[George]

Hey Ian,

The issue is not fixed in our code yet – you’re right about my language there being confusing, sorry about that! The issue for now just has the temporary work-around of removing those characters for import, which is far from ideal for sure, but a temporary solution no less.

The good thing about your testing here (and Chris’) is that this pretty much seems like a straightforward character-encoding issue…not that those are ever actually very straightforward 🙂 but we at least know the exact type of problem to try and resolve here, and can hopefully get a fix out into a release very soon (the 3.10 update is approaching very very soon, so it will likely not make it into that, but perhaps a maintenance release sometime after? Stay tuned!).

I’m sorry for the frustrating limitation here – to address your comments about the issue before closing, it’s true that the “£” symbol isn’t really a “special character” in any colloquial sense of it to us as humans who understand the fact about there being lots of currencies in the world, so this should “just work”, right? 🙂 And most of the time it does, but there’s a difference between just displaying the character here on a page – £ – which uses the language HTML, compared to actually passing this character along to be manipulated by code elsewhere. For something like a CSV import feature, the character gets passed to several different coding languages, not just HTML, and so based on how these languages handle the character – and specific settings of your site’s server environment! – there can be issues related to special characters like you’ve found here….

Apologies if that’s a bit rambling and/or unnecessary! Just wanted to give you some background on the issue so you don’t think we’re not taking your issue lightly. It’s a serious bug and one we’re hoping to fix promptly!

Let us know if you have any other questions or concerns specific to this thread – if not, I’ll go ahead and close it up, although you can always open another thread for any other types of questions or concerns related to other things.

Cheers!
George

[Support Droid]

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