.CSV file import "not permitted for security reasons"

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  • #1246064
    Rhonda
    Participant

    Trying to upload my .csv file of events. Keep getting the same error message “Sorry, this file type is not permitted for security reasons.”

    #1246646
    Zach Tirrell
    Keymaster

    Rhonda,

    There are a handful of possible things that could be causing this. In short, the CSV file type is being restricted. This could be a conflicting plugin or specific security configuration on your site.

    I found this blog post which gives a really nice walkthrough on how you might resolve the issue.

    You could also step through our Testing for conflicts guide to try and identify what is specifically locking down this file type.

    Please let us know if you succeed with either of these options or if you need some additional help figuring this out.

    #1247205
    Zach Tirrell
    Keymaster

    This particular issue really stuck with me today. While working on a different CSV fix, I realized what is most likely giving you trouble here. Some web servers or CSV file creators can mis-apply the MIME type on a CSV file. WordPress itself won’t accept a CSV file with a MIME type other than text/csv, where it could easily be text/plaintext.

    To address this, I’ve added a modification to our plugin that hooks in and expands the flexibility here. That should be available in an upcoming maintenance release.

    If you are in need of this sooner, let me know and I can package up the fix as a temporary snippet/plugin for you.

    #1258101
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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