CSV Export Error Message

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  • Author
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  • #1448720
    D
    Participant

    Hi there,

    This has been raised in other threads that are now closed such as:

    Attendee list not exporting correctly

    I too am getting the error: Warning: call_user_func_array() expects parameter 1 to be a valid callback, class ‘tribe_events_page_tickets-attendees’ not found in /home/www/{site-name}/repo/www/wp-includes/class-wp-hook.php on line 286

    Can you confirm you’re still looking into fixing this please and if there is an ETA for the fix release? We have a client eager for us to make customisations to their CSV export and we can’t really tell them to delete the error message as a workaround…

    Many thanks,

    #1450932
    Sky
    Keymaster

    Hi D,

    I’m sorry you’re being affected by this bug. The development team is working on correcting the problem. Unfortunately, I can’t provide a time frame for when the fix will be released. I do see a note that this bug was introduced in version 4.6.1. You can downgrade both Events Tickets and Events Tickets Plus to version 4.6.0 if you need this feature to work in the meantime. Note that there may be other issues that have been corrected in last few versions. But if this feature is important, you can download the earlier versions by logging in to your account on theeventscalendar.com, and going to the “Downloads” section of your account. The earlier versions are available by selecting from the version dropdown in the product.

    I’ve added this thread to the ticket, and you should receive an update here when the issue is fixed.

    Thanks for your patience. Let me know if you have any other questions.
    Sky

    #1464898
    Nico
    Member

    Hey,

    Reaching out to let you know we released a hotfix for Event Tickets that addresses the issue with the attendees CSV export. We appreciate the patience while we worked a fix out.

    Please update Events Tickets to version 4.6.3.1 and let us know if the fix works for your site. This fix should solve the problem for Event Tickets Plus users as well (no update required to this plugin).

    Release blog post → https://theeventscalendar.com/announcing-event-tickets-4-6-3-1/

    Cheers,
    Nico

    #1485008
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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