Attendee list not exporting correctly

[MATTHEW MCCAFFERY]

Hi there,

When I export the attendees list the CSV file I open is missing some details. It used to look like the images attached called before.PNG

It is now missing some of the field names as in now.PNG

the message along the top reads:
<b>Warning</b>: call_user_func_array() expects parameter 1 to be a valid callback
class ‘tribe_events_page_tickets-attendees’ not found in <b>/home/nlrorguk/public_html/wp-includes/class-wp-hook.php</b> on line <b>286</b><br />

Many thanks,

Matthew

[Victor]

Hi Matthew!

Thanks for taking your time to report this.

I’ve been able to reproduce this on my end so I have created a new bug report for it. It will be addressed in one of our future maintenance releases.

I will set this thread’s status to Pending fix and link it to the report. This way we will notify you when a fix is released.

You should be able to prevent that error from showing up by disabling WP_DEBUG_DISPLAY > https://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG_DISPLAY for your site by adding the following line of code into your wp-config.php file:

define( 'WP_DEBUG_DISPLAY', false );

I apologise for the inconvenience and we appreciate your patience in the meantime.

Best,
Victor

[romakoinonia]

Godd Morning,
I faced same issue, I tried to add this to my wp-config.php:
define( ‘WP_DEBUG_DISPLAY’, false );

but this not solved.

Any suggestion to work-around this, please?

Apache 2.4.28 / PHP 7.1.10
MariaDB 10.1.28 (utf8)
WordPress 4.9.1
TheEventsCalendar 4.6.7
EventTickets 4.6.2
EventTickets+ 4.6.2

Thanks

[romakoinonia]

Hi, this worked for me:

ini_set(‘display_errors’,’Off’);
ini_set(‘error_reporting’, E_ALL );
define(‘WP_DEBUG’, false);
define(‘WP_DEBUG_DISPLAY’, false);

I founded here: https://aristath.github.io/blog/wp-hide-php-errors

Have a nice day to all!

[MATTHEW MCCAFFERY]

Hi there,

Thanks for the help. All that has done is turn off the errors. However, as posted with my original the images shows that a number of fields are missing when exporting. The “Ticket”, “Primary Information”, “Security Code” and “Check in” fields no longer show up when exporting.

Matthew

• This reply was modified 6 years, 4 months ago by MATTHEW MCCAFFERY.

[Victor]

Hi Matthew!

Thanks for following up with this.

Indeed, those fields you mention are missing from the export. I have specified this problem in the bug report as well.

Unfortunately, we don’t have a workaround for the missing fields, which seem to be related to that error message showing up.

We will keep you posted about the fix as soon as it is released.

Hey @romakoinonia! Thanks for chiming in to share how you could hide the error messages.

Thank you both for your cooperation and patience.

Best,
Victor

[David]

Is there is a ticket we can follow to be notified when this bug will be patched ?
If you’d like a work around, you can purchase WP All Export for $70 – they have a function you can use to export the serialized data as well in the _tribe_tickets_meta
Super annoying Tribe. Please try to resolve this issue.

[Victor]

Hi David,

My apologies for the delay in getting back to you.

Thanks for chiming in here and sharing that workaround.

Unfortunately, I cannot commit to a date for a fix yet, but rest assured we will fix this and will notify you in this thread once a fix is released.

For the time being, I will raise the priority of the ticket

We appreciate your patience while we work on this.

Best,
Victor

[Brian Hansen]

I am getting the same error on one of my sites.

[Victor]

Hi Brian!

Thanks for chiming in here.

I’m sorry this issue is also affecting on your site. You can expect a notification in this thread once we ship the fix.

If you need help with any other matter, please feel free to open a new topic and we’ll be happy to assist.

Best,
Victor

[newcollegeofflorida]

I attempted to turn off debugging using the above code, but the error is still shown in the PHP error log

[newcollegeofflorida]

also of note, when I am at https://example.local/wp-admin/edit.php?post_type=tribe_events&page=tickets-attendees&event_id=XXX the current selected menu on the black admin navigation is POSTS not events. Dunno if that’s on purpose

[newcollegeofflorida]

I’d like to submit a fix
ref: codex

event-tickets/src/Tribe/Meta/Export.php needs
$filter_name = "manage_{$screen_base}_posts_columns";
instead of
$filter_name = "manage_{$screen_base}_columns";

and event-tickets/src/Tribe/Attendees.php needs
$filter_name = "manage_{$this->page_id}_posts_columns";
instead of
$filter_name = "manage_{$this->page_id}_columns";

it’s working for me

[newcollegeofflorida]

Sorry about the -&gt that should be ->

[newcollegeofflorida]

also it’s event-tickets-plus/src/Tribe/Meta/Export.php

I’d love to edit that 😉

[Author]

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