Creating Recurring event from frontend take time to save

[jayesh koshiya]

Hi

I am using the event calendar , event calendar pro and the event calendar community plugin and i am using front end add/edit functionality but when i create recurring event for more than 15 event at that it will take more than 15 minutes to reflect in my site please advice us so it will reflect in my site very fast.

Thanks
Jayesh

[Neill]

Hi Jayesh,

Firstly sorry for the delay in response we are experiencing high support volumes at present. Please bear with us as we get back on top of the load.

Sorry to hear about your recurring events difficulties. Would you be able to confirm a few things for me?

Firstly – can you confirm that you have no other plugins running when you see this issue? You can do this by deactivating everything other then Events Calendar, Events Calendar Pro, and Community Events. It would be wise to also confirm the same with the theme you are running, try reverting to a default theme and see what the result is then.

Another useful piece of information is if this is occurring when you are creating events from the admin. the community events front end, or both?

Lastly – would you be able to include your system info in the ticket too? Here’s an article explaining why thats important and how to do that: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Once you have tried those few things, let us know the result and we can dig deeper. If you do have any links, screenshots or additional info that you think will be useful don’t hesitate to include those also.

Thanks Neill

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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