Conflict with Google Maps API on Calendar Pages

[Jaime Marchwinski]

This reply is private.

[Shay]

I can’t see what was input as it is marked private

[Jaime Marchwinski]

Hi Shay,

Try adding the following code to your functions.php file to remove the map scripts from certain views, which may make the error go away:

// Dequeues tribe-events-ajax-maps.min.js

function dequeue_tribe_geoloc_scripts() {
if ( function_exists( 'tribe_is_event') ) {

if ( !is_singular( 'tribe_events' ) && tribe_is_view('month') || tribe_is_view('day') || tribe_is_view('week') ) {
wp_dequeue_script( 'tribe-events-pro-geoloc' );
}

}
}
add_action('wp_enqueue_scripts', 'dequeue_tribe_geoloc_scripts', 100 );

Let me know if that helps!

Thanks,
Jaime

[Shay]

It does not resolve the issue on any of the calendar pages

[Jaime Marchwinski]

Hi Shay,

The map that you are missing in the footer appears to be embedded in your theme.  You may want to raise this question with your theme developers and see if they have any insight there.

Let me know if that helps!

 

Thanks,

Jaime

[Shay]

It is part of the page – that I built. Please explain why it worked before a TEC update AND does work on single event pages, AND does work in certain browsers? You know this is not a theme issue. Please don’t try to dismiss it.

[Jaime Marchwinski]

Hi Shay,

I apologize if you feel dismissed here.  That was definitely not my intention.

If you switch to a default WordPress theme, like ‘Twentyseventeen’, do you still see the issue occur?

Is it possible that the customizations you made were overwritten when you updated the plugin.

You can refer to our Themer’s Guide in order to see how to safely create template overrides.

If you revert to the previous version, via your Downloads page, do you see the functionality return?

Let me know how that goes!

 

Thanks,

Jaime

[Shay]

OK, we are going on two weeks and you are just asking me questions that I have already answered. This is clearly an issue with the plugin. Are you going to help me or are we just going to keep going in circles here? You have a data dump from the site. You have seen the error. I have tried all troubleshooting steps. If you are not going to help me, can you please pass this along to someone who will?

[Jaime Marchwinski]

Hi Shay,

I’m not seeing a database dump here, although I may be missing something.

Since I have not heard other users report this issue, and I cannot replicate it on my own, I’m hesitant to call this a bug at this time, and I cannot isolate where the issue lies.

In any case, I’m going to reach out to my colleagues for some further assistance on this issue and will get back to you shortly.

 

Thanks,

Jaime

[Shay]

The issue still occurs when maps are disabled in TEC settings – as does the error about multiple map apis on same page, which is clearly not true. You have personally seen it happening, so it shouldn’t matter if anyone else has reported it or not. I have provided you links to view everything I have stated in this ticket – and after about a week you did view it. I am not making this up. I just want it resolved.

[Jaime Marchwinski]

Hi Shay,

Thank you for your response, I completely understand.

As a next step, we’d like to take a look at your set-up and see if we can find out the cause of the issue that way.

In order to do that, you can use https://wordpress.org/plugins/duplicator/ to give us a copy of your database plus all themes and plugins.

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Shay]

Calendars are working again after updating TEC and TEC Pro plugins

[Shay]

[Shay]

The most recent update of TEC and TEC Pro cause all events on the monthly calendar to display the exact same title. It did fix the map issue, but I had to restore the old version until you get that new bug resolved.

[Jaime Marchwinski]

Hi Shay,

I’m glad to hear that the most recent update resolved your map issue.

And I’m sorry to hear that a new issue has arisen with the update.  Unfortunately, I cannot replicate the issue that you are describing.

Would you mind opening up a new thread with this issue, so that we can keep one issue per thread?

Let me know if you have any other questions!

 

Thanks,

Jaime

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