Conflict with Divi

[vendojo]

Hi there, I have an issue with the Divi theme and don’t know how to fix it. On https://www.contas-kg.de/culture-academy/ events are displayed just fine. However, nothing happens when I click the “Prevoius events” link. I tested the site on a staging server and it worked just fine with the Twenty Seventeen standard theme and all the other plugins on the site. So, Divi is the issue. Also tried to install a previous events calendar version (just randomly picked 4.6.5) and had to face the same issue. Any known reports and problems with the latest Divi releases? Do you know of any fix or workaround?

[Andras]

Hallo vendojo,

Thanks for reaching out!

There is a known glitch with Divi with the number of posts that should be displayed per page. There is a setting for that under Divi > Settings and one under Events > Settings > General tab.

We have a free extension to fix this here:

• https://theeventscalendar.com/extensions/elegant-themes-divi-theme-compatibility/

Please give this one a try and let me know if that fixes it.

Freundliche Grüsse

Andras

[vendojo]

Thanks a lot. I installed the plugin but unfortunately the problem persists…

[Andras]

Hi,

Thanks for checking that. Even though it didn’t solve this issue I recommend to leave that plugin active to keep the number of posts per page compatibility.

As for your issue I looked at your site and I see a jQuery error in the console, which might be coming from Monarch, or some other plugin. (screenshot: https://cloudup.com/cjs78pBsSWm)

I ran a test with Divi, TEC and no other plugins and all worked fine.

In any case, a full conflict test should reveal which plugin is causing it.

Once we can determine that we can try to cook up a solution.

Let me know what you find.

Cheers,
Andras

[vendojo]

Seems as if something went wrong with the Google Analytics custom code I manually entered in the Divi settings. Thanks for the troubleshooting ans jQuery hint!

[Andras]

You’re super welcome! Happy to hear you found the culprit!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

 

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