Confirmation emails no longer being sent

[Timothy]

Hello,

Confirmation emails have stopped working for our RSVP event. Funny thing is, it worked a few weeks ago as you can see in the attachment. But now, nothing is being received when I test.

[Hunter]

Hello and welcome 🙂

Would you mind reverting back to the default WP theme and deactivating all other plugins as outlined in our Testing for conflicts guide? I did a quick check of our logged bug reports and I don’t see anything relating to the issue you’re experiencing.

Let me know how it goes and have a good day.
Cheers!

[Amber]

Just wanted to chime in and say I’m seeing the same issue.

I’ve been testing the Events Tickets (free) and Events Tickets Plus and am experiencing the same issue. Confirmation emails are not being sent.

[Hunter]

Can you both install/activate a plugin such as Easy WP SMTP and see if that helps?

Let me know how it goes 🙂

[Hunter]

Also @amber, would you mind opening a new thread? It’ll help expedite the process all around. Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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