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- This topic has 3 replies, 2 voices, and was last updated 5 years, 8 months ago by Courtney.
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September 6, 2018 at 7:28 am #1615139PcGuest
HI, I want to try event tickets plus on my site with Avada theme
is there 30 day moneyback guarantee?
and also, will it work with Avada and paypal?THanks soooo much
PegSeptember 6, 2018 at 10:29 am #1615450CourtneyMemberHey there Peg
We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.
Avada does integrate nicely with our plugins. Just keep in mind that they relocate many of our settings and override our styles for things like the /events page. Usually these are non-issues.
https://theeventscalendar.com/compatible-themes-the-events-calendar/ has a bit more information on our compatibility.
Event Tickets will integrate for free directly with Paypal using the “Tribe Commerce” settings. If you want more robust features, Event Tickets Plus is our premium option. It would require that you also install an e-commerce plugin. We currently support WooCommerce or Easy Digital Downloads.Read more about each option’s features and payment gateways. Both of these systems integrate with Paypal.
Is there anything else I can help you with?
Thanks
Courtney 🙂September 8, 2018 at 1:10 pm #1616954PcGuestHI COurtney
thanks I have it all setup using the free method and enabled Tribe commerce. I set up the return page and
added the short code but it says “No order confirmation is available because no purchase was made.”
even though the order was registered, how to fix that. I am using sandbox paypal.also, how to style the area where the tickets purchase and RSVP forms are located, they are just white background not sure how to change style
thanks
September 10, 2018 at 12:39 pm #1617910CourtneyMemberHey there Peg
I hate to give you any run-around, but in our pre-sales forum we are limited in providing assistance for Event Tickets. Please head over to https://wordpress.org/support/plugin/event-tickets for support help with it.
Thanks
Courtney 🙂October 2, 2018 at 9:35 am #1635561Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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