Help Desk

Community Events "Venue" dropdown is broken

  • Posts: 9 Topics: 14
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    Since the latest release, the Community Events “Venue”, “Categories” and “Tags” features have broken. It looks like the tribe-content under these headers has been “hidden.”

    Posts: 4008
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    Hi Sarah,

    I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

    First, it looks like you’re currently running version 4.5.8 of Community Events. Can you try updating to 4.5.9 and see if that fixes this? If you don’t see a prompt to update in the Plugins section of your Dashboard, you can do so manually by following these instructions.

    If not, it could be that the current versions are conflicting with something else on your site. If you haven’t done so already, can you try running through these steps to test this out? The WP Staging plugin will let you create a quick copy of your live site that you can use for testing if you don’t already have a staging environment.

    You can also check for Javascript errors on that page by right-clicking on the page, clicking “Inspect”, and then going to the console and trying to recreate the issue. If you see any errors, please copy/paste them here.

    Thanks,

    Jennifer

    Posts: 7
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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