Community events settings not saving

[Ken]

I am running a multisite with a single activation of The Events Calendar (not pro) and Community Events on a subsite. I have deactivated all other plugins and the Community Events settings do not appear to be saving. It says that the settings are saved but none of the check boxes i.e. “Allow anonymous submissions” stay checked. Also the front-end of the site is not responding to the changes made under Community settings. This site is in development.

Thanks.

[George]

Hey Ken,

Before any further investigation here, I think resolving this discrepancy is the most important first step:

I am running a multisite with a single activation of The Events Calendar (not pro) and Community Events on a subsite.

You should make sure that the plugins are activated in the same way, so that either The Events Calendar & Community Events are both network-activated OR they are both sub-site activated together.

Does anything improve if you assure this is how things are set up?

Thanks!
George

[Ken]

Hi George. Thanks for the response. Both plugins are sub-site activated. Sorry if that was unclear.

[George]

Thanks for confirming that @Ken – can you proceed with sharing the “System Information”, as described here? → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Next, can you confirm whether this problem affects only settings only for Community Events, like the “anonymous submissions” box? Or do settings for The Events Calendar also fail sometimes?

Thanks!
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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