Community events notification

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  • January 16, 2016 at 11:01 pm #1057261
    yvrmark
    Participant

    Hello, since the latest upgrade the notifications of community events are missing all details but the uploaded image. Here is an example:

    [Vancouver Presents!] Community Events Submission: “PuSh.jpeg”

    PuSh.jpeg
    January 16, 2016 @ 7:22 pm – January 16, 2016 @ 7:22 pm
    Event Organizer
    Event Venue
    Description

    Review Event

    January 18, 2016 at 12:23 pm #1058053
    Nico
    Member

    Hi Mark,

    Thanks for reaching out to us and sorry to hear about this issue. Let’s start by debugging and gathering a bit more information about it.

    First of all it would be great if you could share your system information with me so I can check if everything looks right on that end. I see you marked that this was tested with no other plugins active and with default theme right?

    Are there any particular steps to reproduce this issue? Are you noting the weird behaviour just in the notification email? I mean apart from the notification, the event information is correct in the WordPress backend?

    Please let me know about it,
    Best,
    Nico

    January 18, 2016 at 5:17 pm #1058209
    yvrmark
    Participant

    This reply is private.

    January 19, 2016 at 2:54 pm #1058885
    Nico
    Member

    This reply is private.

    January 19, 2016 at 4:44 pm #1058918
    yvrmark
    Participant

    I just tried again without the image and now I’m getting an error: Are you sure you want to do this? with no options to say “yes” or “no”. The Chrome browser tab at the top says “WordPress Failure Notice”.

    Interestingly enough I try it with Firefox and MS Edge (I was using Chrome previously) it doesn’t seem to be a problem. The generated email doesn’t work with the image but it does work without.

    • This reply was modified 10 years, 3 months ago by yvrmark.
    January 20, 2016 at 9:42 am #1059339
    Nico
    Member

    Hey @yvrmark,

    Thanks for the report, the behaviour you describe for Chrome sounds really strange. Can you try this in a ‘Incognito’ tab or after deleting the browser cache?

    What you are getting in Firefox and Edge seems to match with other users report, and will be solved by the bug fix.

    Best,
    Nico

    January 21, 2016 at 10:30 am #1060016
    yvrmark
    Participant

    Hi Nico, it was fixed in Chrome after deleting the cache so that part is all good now. Thanks!

    Mark

    January 22, 2016 at 5:40 am #1060304
    Nico
    Member

    Hey Mark,

    Thanks for confirming! If you need this fixed asap you can downgrade the plugin to a previous version. If this issue isn’t critical for your site, just wait a bit until the fix is released.

    I’ll set this thread status to ‘Pending Fix’ and leave it open to notify you when we have news about how this goes,
    Best,
    Nico

    February 18, 2016 at 7:45 am #1075105
    Geoff
    Member

    Hey Mark!

    Just wanted to jump in here and let you know that we released Community Events 4.0.3 last night and it included a fix for this issue. Please check your WordPress updates, or you can also grab the latest copy by logging into this site and heading to My Account > Downloads.

    Thanks for your patience while we worked on this! Please feel free to open a new thread if you continue to experience the same issue or have any other questions that pop up during updating and we’d be happy to help. 🙂

    Cheers!
    Geoff

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