Community Events Issues

[Clint]

Under “Alerts”, I’ve selected the “send an email alert…” box and added the email address of the person who should receive these. This feature isn’t working. After double-checking her spam/clutter folders, she hasn’t received any notifications.

Also, after someone submits an event, the following page is down. It says “unable to handle the request.”

Thanks for your help in resolving these.

Clint

[Hunter]

Hello Clint,

Welcome to the forums 🙂

Sorry to hear about the troubles. A helpful plugin in ensuring emails make it to their destination is Easy WP SMTP. In regards to the “unable to handle the request.” issue – does it still happen after reviewing our Testing for conflicts guide?

Let me know if this helps. Have a good one!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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