Community Events (and Events Pro) have stopped working after update

[Jennifer]

Although we paid for both add-ons awhile ago (and they were working great), since we updated neither have been working. Any advice on how to fix this? Thanks

[Patricia]

Hey Jennifer,

Thanks for contacting us! I’m very sorry about this issue you are experiencing. In order to better understand your problem, can you please let us know if you see any errors in your Dashboard or PHP logs?

If your server’s log doesn’t show you any relevant errors, as a next step you should run a test and verify if there’s a conflict by following this Tutorial and let us know the results.

Also, if you have any other relevant information to share, please let us know.

Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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