Community Event Unable to create new Organiser

[Mark]

When a user submits a community event, they are unable to create their own organiser title from the dropdown.

See the following url: http://www.visitbude.info/events/community/add

Thank you,

[Shelby]

Hi Mark,

Thanks for using The Events Calendar, I’m happy to help.:)

This sounds like it may be a theme or plugin conflict. Could you please go through the steps here to test for a conflict and let me know what you find out? Then we’ll go from there!

Let me know if you have any questions about that!

Thanks,

Shelby

[Mark]

I temporarily disabled all the themes and plugins. Didn’t seem to make any difference.

[Shelby]

Hey Mark,

If that didn’t change anything, I’m inclined to think it may be a miss configuration of settings. Can you go through our documentation here and ensure that you’ve configured it all properly?

Particularly, this one:

• Allow anonymous submissions: Allow anonymous (non-logged in) users to submit events on your site. With this feature disabled, only users with registered accounts may submit.

Let me know how it goes!

Thanks,

Shelby

[Mark]

If that feature was disabled then this page wouldn’t be visible at all.

Are there any known issues with the problem I have?

[Shelby]

Hey Mark,

Hope you had a lovely weekend!

No, there aren’t any known issues regarding what you’re experiencing. I’m going to try to replicate this issue on my end & I’ll update you after some testing. Hang in there! 🙂

Shelby

[Shelby]

Hi Again Mark,

I’m unable to recreate the issue when using the Twenty-Sixteen theme and only Modern Tribe plugins. I’m fairly certain this is a theme or plugin conflict.

Can you try disabling your plugins for me again, switching to a default theme, and clearing your browser and site caches please?

Also, are your MT plugins up to date?

Thanks,

Shelby

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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