Help Desk

Collecting attendee information – Per Order

  • Topics: 1
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    I’ve seen for info on how to setup Collecting Attendee Information, all works OK.
    However, I’d like to apply a fieldset Per Order, not Per Ticket.
    So for example, we are asking “How did you hear about us?”. Obviously not necessary for every single ticket being purchased by 1 customer.
    Is there a way to collect info once per order?

    Posts: 2834
    | Permalink

    Hi Tony,

    Thanks so much for reaching out!

    There isn’t a way to do this out of the box with our plugin alone, but you can try integrating a third-party plugin, like this one, in order to add a field at checkout instead.

    You can also add this idea to our Feature Requests, as we tend to implement ideas based on customer feedback, so your input is greatly appreciated:

    Let me know if you have any other questions on this topic!




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