Help Desk

Collecting attendee information – Per Order

  • Posts: 3 Topics: 3
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    I’ve seen for info on how to setup Collecting Attendee Information, all works OK.
    However, I’d like to apply a fieldset Per Order, not Per Ticket.
    So for example, we are asking “How did you hear about us?”. Obviously not necessary for every single ticket being purchased by 1 customer.
    Is there a way to collect info once per order?

    Posts: 5926
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    Hi Tony,

    Thanks so much for reaching out!

    There isn’t a way to do this out of the box with our plugin alone, but you can try integrating a third-party plugin, like this one, in order to add a field at checkout instead.

    You can also add this idea to our Feature Requests, as we tend to implement ideas based on customer feedback, so your input is greatly appreciated:

    Let me know if you have any other questions on this topic!




    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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