Clean up recurring events after (PRO)

Home Forums Calendar Products Events Calendar PRO Clean up recurring events after (PRO)

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1299803
    Joanna
    Participant

    Hi,
    The clean up recurring events after (pro) has not workers for me from when I first installed pro. I am still seeing events from months and months ago, but have always had clean up recurring after 1 month.

    Is there a common reason for clean up recurring to not work? What is suggested to resolve this?

    Thank you!

    #1300866
    Geoff B.
    Member

    Good evening Joanna and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the cleanup of recurring events not working on your site.
    I would love to help you with this topic.

    Is there a common reason for clean up recurring to not work? What is suggested to resolve this?

    This most likely means that the Cron jobs that would perform that cleanup are not being triggered or that somehow they are blocked from execution.

    You might want to give the following extension a spin to see if it helps: https://theeventscalendar.com/extensions/recurring-event-cleanup-tool/

    You could also try to run a plugin such as https://wordpress.org/plugins/wp-cron-control/ to check on your various CRON jobs.

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1320107
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Clean up recurring events after (PRO)’ is closed to new replies.