Changing the Attendee after purchase

[Jordan Fleischauer]

HI There, is there a way to display the Additional Questions from the ticket in the admin side (orders Screen) i can add the event but i need to add the attendee info as well and i cant really ask each and every business client to login to the site to add that info after they have called me and i have billed them

[Caroline]

Hi Jordan,

Thanks so much for getting in touch! I’m so sorry to hear that you’re having some trouble working with Event Tickets Plus–we certainly do want to help! Unfortunately, I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum! Would you mind taking a moment to log in to your account and submit a post to the appropriate forum for your product? One of our support staff there would be more than happy to take a closer look!

While you’re waiting, you might also consider having a look through our posts on managing attendees and collecting attendee information on our Knowledgebase. Depending on the exact issue you’re having, you just might find the answer you’re looking for among our existing documentation!

Thanks again, and we’ll see you in the forums!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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