Certain Event's Title Not Showing Up on Calendar

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  • #1277320
    Micah
    Participant

    I’m having trouble figuring out why the title won’t show up on the calendar for a certain event on April 24th. Here is the link: http://shadescrest.org/events/2017-04-25/

    The Title field is filled out for the event (Shades of Adventure: Tennessee Trip), and titles do show up for the other events on the page. Any ideas? Thank you.

    #1278285
    Andras
    Keymaster

    Hello Micah,

    Thanks for going Pro and welcome to the forums!

    I’m sorry about this issue you are having with the lost title. Let me try to help you solve this.

    Thanks for sharing your system information! Based on that I see that you are using a quite recent version of The Events Calendar, however the Events Calendar PRO plugin is a bit outdated. So as a first I would recommend to update our plugins to the latest versions.

    Before running the update it is good practice if you do a full backup of your site and database, just in case anything goes wrong.

    Check if you are still experiencing the issue after the update. If the issue is still there, then in the next step switch to a default theme like twentyseventeen and check with that. If the issue is gone, then there’s some conflict with the theme you are using.

    If the issue still persists, then running a full test for conflicts based on our guide is the next step to take.

    Let me know the results and we’ll take it from there.

    Thanks and cheers,
    Andras

    #1288953
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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