Can't See/Edit Ticket Dates

[tuberb]

We’re using Events Calendar Pro with Events Tickets Plus and Easy Digital Downloads as the shopping cart.

When we create a ticket, we can see and set the ticket start and end date. When we later edit the ticket (in Easy Digital Downloads), the ticket start and end date are no longer visible. We recently ran into a major problem with an event that people could not sign up for that turned out the be caused by a ticket with an end date in the past that we could not see because the fields were not editable.

Can you replicate this and if so, can you suggest a workaround?

Thanks,

Barry

[Hunter]

Hey Barry,

Sorry to see you’re having troubles. I’d be happy to try and reproduce the behavior, but before you doing so I’ll need you to review our Testing for conflicts guide and reply back with your findings.

Thank you and take care 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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