Can't search and select existing event locations/venue in EC Pro 4.4.0.1

[Yves]

Although I have 235 published locations, can’t search for existing events anymore when adding an event.
When clicking “Select or Create a venue”, none of the published venues are shown.
Similar function for selecting an existing event organiser works fine

[Yves]

Screencast of the issue:
https://www.screencast.com/t/6RN3tubVc

[Hunter]

Hi Yves,

Thank you for posting and sorry to see you’re experiencing troubles. Please retest as explained in our Testing for conflicts guide, but make sure to check to see if this behavior occurs when both TEC and PRO are activated, or if it only occurs when just TEC is active.

Once I have a response from you, I’ll have a better idea on how to proceed. Thanks again and have a great rest of your day 🙂

[Yves]

It occurs in all circumstances, will only TEC activated, with TEC and PRO activated.

[Yves]

I’ve also diasbled The Events Calendar: Venue/Organizer Shortcodes to test, but issue remains the same

[Hunter]

Thank you for the update.

I attempted to reproduce the behavior on my test site, but I’m able to select from my list of venues when adding/editing an event. Do you mind testing again? Please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. I also recommend right-clicking your mouse and opening the ‘Inspect’ tool to see if any errors display in the console. Note what you find and please include it in your reply.

Thanks again and take care 🙂

[Yves]

Hi,

Console error is in text below.
I did a massive cleanup from at the locations that I had, which we potential candidates to mess up the search/list function. Remove all entries with double quotes, unnamed ( I had many) etc…. it fixed my problem and now I can’t reproduce it anymore.

Problem is fixed, unfortunately can’t give more feedback on what triggered the problem.

Thanks for your support,
Yves

Uncaught TypeError: Cannot read property ‘length’ of undefined
at d.<anonymous> (select2.min.js?ver=4.4.1:22)
at Object.callback (select2.min.js?ver=4.4.1:21)
at Object.query (select2.min.js?ver=4.4.1:21)
at d.updateResults (select2.min.js?ver=4.4.1:22)
at d.opening (select2.min.js?ver=4.4.1:22)
at d.open (select2.min.js?ver=4.4.1:21)
at d.<anonymous> (select2.min.js?ver=4.4.1:22)
at HTMLAnchorElement.<anonymous> (select2.min.js?ver=4.4.1:21)
at HTMLAnchorElement.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,underscore,u…:3)
at HTMLAnchorElement.r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,underscore,u…:3)

[Hunter]

Thank you for letting me know you’ve got things figured out and also for sharing your error report. Feel free to create a new thread if you have any more questions or comments and have a pleasant evening. Cheers!

[Author]

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