can't move add ticket to top

Home Forums Ticket Products Event Tickets Plus can't move add ticket to top

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1127885
    orionblu
    Participant

    Tried the snippit at top and bottom of functions.php. Error 500. Line $form_display_fucnction = array generates an error.

    #1128786
    Geoff B.
    Member

    Good evening and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the fact that you are getting an error 500.
    I would love to help you with this topic.

    I believe you are referring to this snippet: https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Could you please send me a copy of your WordPress theme / child theme in a .zip file link (via Dropbox or Google Drive) so that I can run some tests on my end ?

    In the meantime of course, you could restore your site by removing the snippet.

    Best regards,

    Geoff B.

     

    #1129477
    orionblu
    Participant

    This reply is private.

    #1129494
    Geoff B.
    Member

    Hello again,

    Thank you for your answer. If the file is too large, could you please use something such as a DropBox, Google Drive link ?

    Best regards,

    Geoff B.

    #1129526
    orionblu
    Participant

    This reply is private.

    #1130136
    Geoff B.
    Member

    Thank you for the WordPress theme files.

    I was able to install the theme and add the snippet in your theme’s functions.php on my install.

    The good news is that it works as expected!
    Here’s a copy of my modified functions.php file if it can help: functions

    In case there are any issues, you can always revert back to the default version of the functions.php file.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    #1130550
    orionblu
    Participant

    This reply is private.

    #1130664
    Geoff B.
    Member

    This reply is private.

    #1130709
    orionblu
    Participant

    This reply is private.

    #1131058
    Geoff B.
    Member

    This reply is private.

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘can't move add ticket to top’ is closed to new replies.