Can\'t make new tickets in an event

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  • #962531
    macro
    Participant

    Since 3 weeks I’m not able to create tickets for events. If I try it, I get the success notice, but no ticket is there – not in the backend nor the frontend.
    If an event has a ticket from the time before, this old one works, but I can’t add new ones. For a new event nothing works.
    I don’t get any errors in the javascript console as well.

    #962641
    Geoff
    Member

    Hey there, macro! Welcome to the forums and sorry f0r the trouble here with tickets.

    Do you happen to be using a plugin for multilingual support? If so, are you able to try switching that off and see if the problem with tickets is still there?

    At the very least, it would be great if you could run through these troubleshooting steps so we can find any other possible conflicts.

    Let’s start there and see what we find. 🙂

    Cheers!
    Geoff

    #966404
    Geoff
    Member

    Hello marco! This thread’s been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to start a new thread if you’re still hitting any trouble with creating tickets and we’d be happy to help you there. 🙂

    Cheers!
    Geoff

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