Can't get shortcode to work on homepage with Events Pro

[Greg]

I’ve tried all of the recommended troubleshooting suggestions (switched themes, clear cache . ..) but cannot get the [tribe_events] shortcode to work properly on my home page. I have Pro, and have confirmed that it is installed correctly, license is installed and the expiration date is correct (in 2018).

I am using Kadence Themese Virtue Premium as my theme.

[Geoff B.]

Good evening Greg and welcome to the Events Calendar forum!

Thank you for reaching out to us.

We are sorry to hear about the shortcode not working properly on your install. Yikes!
I would love to help you with this topic.

However in order to do so, could you simply repost this question in the correct forum: https://theeventscalendar.com/support/forums/forum/events/events-calendar-pro/ ?

This, among other things, will allow us to use private replies to share sensitive information (which is not possible in the current forum).

And, while you do that, as a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Finally, still while you are there, could you send us an example of a page that has the shortcode in place (URL) ?

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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