Can't Enter License Key for Eventbrite Ad-on

[Pui Ling Chan]

I just purchased the add-on and there is no license tab for the most up to date version 4.2.3 of “The Events Calendar”

Where can I enter the license key to activate the Eventbrite add-on?

[Geoff B.]

Good evening Allistair and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the struggles you have experienced with entering the license key.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, can you confirm if you went through all the steps in the following procedure ?

Best regards,

Geoff B.

[Geoff B.]

https://theeventscalendar.com/knowledgebase/new-user-primer-eventbrite-tickets/

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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