Can't edit existing tickets

[tacdynamics]

Hi,

I can’t seem to be able to edit existing tickets from the event building page. I can add new tickets but not edit existing tickets. Nothing happens when I click edit.

[Nico]

Hey Robert,

Thanks for reaching out and sorry to hear about this issue 🙁

I’ve tested this locally and it work as expected. Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins. It doesn’t seem to be, but it would be nice to confirm this.

Just to be clear about this:

• You cannot edit tickets created before the update
• You can create and edit new events
• Is this true for RSVP tickets as well?
• What e-commerce platform are you using?

Also, it would be great if you could share your system information with me so I can check if everything looks right on that end.

Please let me know about it,
Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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