Can't create tickets with WPML

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1035820
    Duc Anh
    Participant

    Hello,

    I could translate the event successfully with WPML. However I can’t add any tickets to my event in the english version. Why? German version is working fine.

    German: http://maryjane-berlin.com/event/mary-jane-berlin-2016/?lang=de
    English: http://maryjane-berlin.com/en/event/mary-jane-berlin-2016/?lang=de

    I can provide you admin & FTP.

    Thank you!

    #1036540
    Brian
    Keymaster

    Hi,

    Unfortunately, our ticketing plugins do not support WPML.

    That us only the core plugin and Pro right now.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Thanks

    #1038025
    Duc Anh
    Participant

    So by purchasing the Eventcalendar Pro version I would able to create tickets in the 2nd language?

    #1038038
    Brian
    Keymaster

    Hi,

    No that will not work. Pro does not provide that feature it would have to be built into Tickets Plus.

    Thanks

    #1038262
    Duc Anh
    Participant

    So how can I add tickets to this translated event?: http://maryjane-berlin.com/event/mary-jane-berlin-2016/?lang=de

    Thank you

    #1038271
    Brian
    Keymaster

    Hi,

    I visited that event and see tickets there.

    If that one ticket does not work across all translated version of the events then there is nothing I can do.

    If you need multilanguage tickets we are not able to help and do not have that as a feature.

    As much as we would like to keep you as a customer you would have to find another solution and you could request a refund.

    To request a refund please follow our policy outlined here:

    https://theeventscalendar.com/knowledgebase/refund-policy/

    And we can take care of it. Thanks

    #1076044
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 7 posts - 1 through 7 (of 7 total)
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