Can't Create Paid Tickets

[Darren McCarthy]

Suddenly with the last update I have the same problem. When I create a paid ticket on an event I can see the appropriate WooCommerce “stock” item being created but the ticket for the event never saves. Can anyone help out here?

Thanks

Darren

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/cant-create-paid-tickets/

[Victor]

Hi Darren!

Thanks for getting in touch with us! I’d be happy to help you troubleshoot this issue.

Just to confirm I understand the issue you are having, when creating a ticket for an event and saving the ticket it does not show up in the ticket editor, but you are able to see the ticket product on the WooCommerce side?

If so, could you please let me know which hosting provider you are currently using?

Also, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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