Cant add widgets to sidebars when ECP is active

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  • #1336281
    Kaja
    Participant

    I saw that this issue was already discussed in 2016 but since the topic was closed after a while, I need to go into this again…

    So I discovered that when ECP plugin is activated I can’t work with the widgets area any longer – it’s not possible to open, move or drag’n’drop any widget.
    Since I’m no developper, I would appreciate if you could assist me here.

    I have installed Events Calendar 4.5.10 and Events Calendar Pro 4.4.15.

    Thx

    #1336683
    Courtney
    Member

    Hello Kaja

    Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?ย  I am wondering if you might have a plugin or theme conflict.ย  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard ยป Updates).ย 

    Please let me know if the issue still persists after these tests.

    Thanks
    Courtney ๐Ÿ™‚

    #1337547
    Kaja
    Participant

    In the meantime the new update from Events Calendar solved the problem! thanks =)

    #1338156
    Courtney
    Member

    Thanks for the update Kaja. I’m glad your issues were resolved.
    Courtney ๐Ÿ™‚

Viewing 4 posts - 1 through 4 (of 4 total)
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