Can't add new Organizer for Community Events

[dcantato]

I was setting up the community events plugin but for some reason the add new organizer button just links to the current page and their are no fields to fill in. Is there something wrong with my configuration?

Here is the page:
http://obstacleracingmedia.com/race-calendar/submit-race/add

Screenshot:

View post on imgur.com

Last time there was no notification of your reply so I didn’t answer the questions. Please let me know what you need, I just updated the plugin manually again since it isn’t saving my key for some reason.

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Looking at the site I see a javascript error that might be causing this.

Can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

And see if that can narrow down the cause of this.

Thanks

[dcantato]

Hi Brian,

The conflicts that are occurring are based on events calendar files.

events-admin.min.js?ver=4.0.7:1 Uncaught TypeError: a(…).chosen is not a function

I can’t disable all the plugins and change the themes since this is a live site with lots of visitors.

What I do see is the link to add a new organizer links to # which just sends you to the top.

One thing that would clear some errors would be if they instructions for editing files for community were as clear as the rest of the plugins.

Where can I make the community page be full width?

What is the next step we can take to figure out why I can’t add an organizer?

[dcantato]

This reply is private.

[Brian]

Hi,

I checked out the page and it is a script error causing the issue.

Per our policy I cannot access the admin to do testing there.

So, can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

And see if that can narrow down the cause of this.

Thanks

[dcantato]

What script error do you see?

And like I said, I can’t disable anything on the site so we will need to try and work around that.

[Brian]

Hi,

I took another look at your site and it appears the script error is gone and the Organizer and rest of the javascript on the page is working.

Did you change anything to fix this?

[dcantato]

Thanks for following up. I launched a staging site where I could do the troubleshooting steps you would normally be able to do. Found a conflict with jQuery loading twice that was breaking it.

Also the ultimate Facebook plugin does not play well with it.

On to another topic for another thing, thanks!

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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