Can't access the dashboard when Event calendar is activated.

[Valery]

Hello

Since this morning, I can not access the dashboard when the event calendar is enabled.

I’m getting this error message on the browser :

“throwing function throw get_error_messages ()”

When I disable the event calendar, the plugin via ftp I can access the dashboard.

As I have to continue working, the plugin is currently disabled

Can you help me please ?

thank you in advance

[Jaime Marchwinski]

Hi Valéry,

Thanks so much for reaching out!

What version of The Events Calendar were you using on your website?

Can you please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see?

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Valery]

Hello,
I use the 4.7.1 Version of event calendar and 4.9.6 wordpress version

You can find the log file in attachement.

Thanks

[Jaime Marchwinski]

Hi Valéry,

Thanks for providing me with that information.

I’m not seeing The Events Calendar in your plugin list in your system information.  We are currently on version 4.6.8.  Would you mind adding it and see if that resolves the issue?

Also, it seems that you only have a current license for Events Calendar PRO, not Event Tickets Plus, which may be why you are seeing an issue, since you cannot update this plugin and receive new bug fixes and features.

Does disabling Event Tickets Plus resolve the issue?

Let me know!

 

Thanks,

Jaime

 

 

[Valery]

Hi Jaime,

Desabling Event Tickets Plus do not resolve the issue.

I have downgrade from the version 4.6.18 or The event Calendar to the 4.6.8 and it works.

If i update to the latest version 4.6.18 the bug come back.

Have you any solution to go back to the last version ?

Thanls in advance.

Regards

[Jaime Marchwinski]

Hi Valéry,

Can you try deleting The Events Calendar, and then add it back again (on the most recent version), using the Manual Update process, as outlined here:

https://theeventscalendar.com/knowledgebase/manual-updates/

Before doing so, can you deactivate all other plugins and themes, in case a conflict may be there?

Also, can you please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see?

Let me know how that goes!

 

Thanks,

Jaime

[Valery]

Hello,
I have remove the “iCal Importer” and all is working properly with the last version of “wordpress” “envent calendar” and “event calendar pro”.

Thanks for your help.

Regards.

Fred

[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Author]

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