Cannot set recurring end date- already updated to latest…..

[matthew]

The dialog “you must set an end date” for a recurring event keeps coming up! there does not seem to be any field for this, can someone help?

[Geoff B.]

Good evening Matthew and welcome back!

Thank you for reaching out to us.

I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your system information in a private reply ? (following the instructions found in the link)

Best regards,

Geoff B.

[matthew]

ok, great….but how to send a private reply? Seems like I should be able to figure this out, but….

[Geoff B.]

Hey Matthew,

Oh I see, the reason why you can’t is because you are in the pre-sales forum (my bad).

In fact, I am not sure if you still have a premium licence still active with us. Could you tell me if that’s the case ?

If your premium pro license is no longer active, I am pretty sure this is what your issue is. Your version of Pro is probably not working properly with the latest version of our free plugin. You would have to either:

1. Purchase a license for the new version of pro
2. Downgrade your free version of the plugin to match the Pro version’s number

Best regards,

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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