Cannot import csv file

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  • Author
    Posts
  • #1072881
    audrey
    Participant

    Similar to this thread, i get a success message but no events are imported.

    Posts: 9 Topics: 3
    Karen
    February 9, 2016| Permalink

    We have tried importing a csv file with 120 events. It will not upload.

    This is the message:

    Import Result

    Import complete!

    Inserted: 120
    Updated: 0
    Skipped: 0

    The import statistics above have the following meaning:

    Inserted: A new item was inserted successfully.
    Updated: An item was found with the same name and/or start date. The existing item was updated with the new value from the file.
    Skipped: A row was found in the CSV file that could not be imported. Please see below for the invalid rows.

    #1073869
    Hunter
    Moderator

    Hey Audrey,

    Thanks for the post and sorry to hear about your troubles. Would you mind sharing your System Information with me as a private reply?

    Additionally, would you include the .CSV file you’re trying to import? I can test it on my local environment and see if I run into the same issues as you.

    Thanks again for posting to the forums – have a great day!

    #1073897
    audrey
    Participant

    This reply is private.

    #1074584
    Hunter
    Moderator

    Glad to help!

    You can upload the .CSV file to a file sharing service like Dropbox or Google drive, then share a link to the folder with me. Please make sure the folder permissions are set so it’s viewable for me to see.

    #1074602
    audrey
    Participant

    This reply is private.

    #1077589
    Hunter
    Moderator

    Hey Audrey,

    Can you share your System Information with me as a private reply too? Thanks 🙂

    #1085273
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 7 posts - 1 through 7 (of 7 total)
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