Home › Forums › Welcome! › Pre-Sales Questions › Cannot get events calendar to show
- This topic has 2 replies, 2 voices, and was last updated 8 years, 7 months ago by
Support Droid.
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September 21, 2017 at 2:23 pm #1353059
Ken Lucyk
GuestI am using the AitThemes.club Theme Solitudo. It has a built-in events element that installed with the Ait Elements Toolkit plugin. Unfortunately it doesn’t have the features required for my client such as time of day, reoccurring events and not showing events past the date.
I contacted them, and their reply:
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Hello, which Elements and which custom post types theme use is defined in file ./ait-theme/config/@theme-configuration.php
You can remove custom post types (cpts) and elements which you do not want to use.
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I did that, however, it did not solve the problem. Their events no longer override The Events Calendar but The Events Calendar does not show up on the events page.H have tried cpts and elements – both, each one separately, removing the events page, replacing the events page, none of which work.
I am planning to use The Events Calendar Pro on this site as well as AitThemes Directory+.
Note: f1ac3eb6.ngrok.io – This is a development site on my computer
September 21, 2017 at 5:25 pm #1353108Caroline
MemberHi Ken,
Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:
- If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
- If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.
If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂
Thanks again, and we’ll see you in the forums!
October 13, 2017 at 9:35 am #1363342Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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