Cannot enter the license key for the Pro version

[jacquesbais]

I just ordered the events calender pro and installed the pro version on the website. Now i shoud be able to enter the license key for the Proversion, however only the Events Aggregator Key can be entereed and not the key for the Pro version.

Thanks in advance for your help and kind regards,

Jacques Bais

[Geoff B.]

Good evening Jacques and welcome to the Events Calendar forum!

Thank you for reaching out to us.

We are sorry to hear that you were not able to enter the Events Calendar license key.
I would love to help you with this topic.

The best approach to solve this is to go through the following, step-by-step: http://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

In a nutshell: make sure you have both the Events Calendar and the Events Calendar Pro plugins installed and activated.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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