cannot add a ticket

Home Forums Ticket Products Event Tickets Plus cannot add a ticket

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  • #1429241
    Jurgen Plyson
    Participant

    I added 3 plugins yesterday

    • event tickets
    • event tickets pro

    When I now want to add tickets I can only see the type “RSVP” and I cannot add any paying tickets

    What is the problem, what did i forget ?

    #1430237
    Jennifer
    Keymaster

    Hi Jurgen,

    Event Tickets Plus requires either WooCommerce or Easy Digital Downloads to handle the checkout and payment processing. Can you try installing and activating one of these and see if that gives you the option to create a paid ticket?

    I would also recommend taking a look at the following articles, which should help you get up and running with Event Tickets Plus:

    New User Primer: Event Tickets and Event Tickets Plus

    Settings Overview: Event Tickets and Event Tickets Plus

    Managing Your Orders and Attendees

    Moving Tickets

    Please let me know if this helps and if you have any questions!

    Thanks,

    Jennifer

    #1449109
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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