Cancelling tickets and global stock

[Piotr]

hi,

I wanted to ask you about global stock. I found https://theeventscalendar.com/support/forums/topic/effectively-cancelling-tickets/ but it was in 2016. Did it change something since then?

I was happy to see that you did global stock but now I facing with problem with ticket cancell. I cancel the ticken but it does not update the global stock. In wookomerce I see the change but not in tickets global stock. For me it make no sence. Of course you can do it manually but then for what you need global stock?

I am lookong formwart to here from you.

[Andras]

Hello Piotr,

Thanks for reaching out to us with your question!

I’m sorry about the unusually long wait for an answer, but the whole team was out last week and new we are catching up.

I checked that thread you mentioned and your issue. At the moment there is no other solution for that, then updating it manually.

 

Of course you can do it manually but then for what you need global stock?

Different users use it in different ways. And a global stock – even if it needs to be updated manually – enables you to sell only X number of several different tickets to one event, if you have a limitation like that. For example a dinner party for a 100 people where you have veggie meals and meat meals. You don’t limit them separately but you only have a 100 places.

I hope this clarifies. Let me know if you have any other question.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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