Cancel Tickets, Increase Stock and Remove the Attendees

[Dean]

Hi,

I’m just referencing the topic here: https://theeventscalendar.com/support/forums/topic/effectively-cancelling-tickets/ where you say that there’s a ticket open for this bug.

We have a new website that sells tickets to fitness / leisure events but need the ability to cancel / refund tickets. This bug is preventing us from expanding our site and increasing the amount of events we can put on.

As a business we need to plan for the future so do you have a time frame when you believe this critical bug will be resolved? We love the product and it’s ease of use but feel that if this isn’t going to be resolved soon we will have to use a competitors event module that has this functionality already present.

Thank you.

[Andras]

Hello Dean and welcome to the forums,

Thanks for reaching out and I’m sorry this issue is affecting you. I have added this thread to the ticket as well, definitely moving up on the priority list. However at the time I’m not able to communicate any date when this is going to be fixed, I’m sorry. Since more people are reporting this it has a higher chance to get an early fix.

There is a small maintenance release coming out in the next 1-2 days, but it will not be in that. I just flagged the ticket, so it has a high chance to make it to the next one. Until then I kindly ask for your patience.

Let me know if you have any follow up questions.

Cheers,
Andras

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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