Can set prize on community tickets!

[Dirk]

Hi guys,

Since the recent patches this happened (see screenshot). To be sure it wasn’t any customization causing this we removed everything from our child theme .css and functions.php

What happens: the field ‘stock’ is showing twice and there is not place to set the prize anymore. Fun thing is: when you fill in both fields, save the ticket, and go back to edit it it does show the prize input field again.

A quick fix would be nice, community members are flooding us with questions why they can’t set a prize for their tickets!

Thanks again,
Dirk

[Hunter]

Hi and welcome back!

First of all, thank you for doing this as it’s usually very helpful in identifying the source of conflict:

To be sure it wasn’t any customization causing this we removed everything from our child theme .css and functions.php

With that said, would you mind reviewing our Testing for conflicts guide to see if we can rule out the chance of a theme and/or plugin conflict? Once you’ve done that, reply back with your findings and we’ll continue investigating.

I did a quick check of our logged bug reports and don’t see anything resembling what you’ve described and what I’m seeing in the screenshot provided. Thanks again and have a great rest of your day. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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