Can I use plugin in staging.domain.com as well as domain.com?

[Davis]

I read the FAQ and it seems like the domains that don’t count need to end in .dev or .staging, but my staging website is staging.domain.com. Does that not work? The live site won’t update the plugin because the staging site has the license key, but then again I need to test the updates in the staging site before updating the live site.

[Courtney]

Hi Davis

In Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/, we do specify which domain structures that we currently support for staging sites. 

If your site doesn’t match the criteria, you can still use the plugin.  You will need to manually run updates by downloading the plugin from My Account » Downloads, the license may not register (or you could register it there while building and later Move Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/.  If you need to contact support during that time, please manually send in your System Info.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts