Can I get a refund?

[Heidi]

Hi! I downloaded and activated the Events and Events Pro plugins before discovering that they break the site. My consultant confirmed that it was the plugins causing the issue and that we needed to find another plugin that works with our site design.

[Hunter]

Hello Heidi,

We’d be happy to honor your request! To get things going, please visit our Refunds page. I would like to ask, are there any particular issues you need assistance with, or are things simply not working out? We’d love to try and see if we can help solve the issue so you don’t have to spend the time looking for another solution, testing, etc.

If you want, reply back with specific issues you’re having and I’ll do my best to address them. If not, please visit the linked to Refunds page above and we’ll get it processed for you. Thanks and have a great weekend. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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