Can I delay renewal without disruption?

[robhadfield]

Hi there! I have renewals due in 7 days on my EC-Pro and and my Events-Tickets-Plus and I plan to renew them but I’m concerned about changing the plugins (from Woo to ETP) in the middle of a campaign.

I have events planned until October 24th – Will I lose functionality if I renew after that date?

Thanks
Rob

[robhadfield]

OK.. so I’ve renewed my licences but obviously can’t renew the WooCommerce one. Will this licence running out affect the WooCommerce plugin working?

[Andras]

Hey Rob,

Thanks for using our plugins and for reaching out with your question.

You wouldn’t lose anything if you should decide that you want to renew after the license has expired. But I’m happy to see you already did renew.

For future reference on license renewal I reco this article:

https://theeventscalendar.com/knowledgebase/expired-licenses/

 

The validity of the license (of our plugins) does not affect the working of the plugins. They will keep working as intended, you will just not be able to receive updates and premium support. So even if your ET Pro license runs out, you will still be able to use it with WooCommerce.

In time though, if you don’t update for a loooooooong time, you might lose compatibility.

Let me know if this answers your questions or if you have any other.

Cheers,
Andras

[robhadfield]

Thanks – I see that I have until the end of the year to make the transition to the new plugin too – https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

Hopefully it will go smoothly! 🙂

[Andras]

Hey Rob,

Yeah, I believe everything should go smoothly.

For reference, here is a guide on how to make the transfer as seamless as possible.

https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

I am going to go ahead and close this ticket, but if you need anything else related to this topic or another please post a new topic in the forum and we will help you out.

Cheers,
Andras

PS: If you like our plugin, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

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