Home › Forums › Calendar Products › Events Calendar PRO › Calendars are messed up when selecting event date on event creation page.
- This topic has 4 replies, 3 voices, and was last updated 7 years, 6 months ago by Hunter.
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November 4, 2016 at 3:05 pm #1187971inikosoftParticipant
When I select the date box and the calendars pop up, this is what I see. How do I fix this? I was hoping the new update that I just installed would fix it, but it didn’t.
November 5, 2016 at 8:29 pm #1188324HunterModeratorHello,
Sorry to hear the update didn’t make a difference. To confirm we’re not dealing with a theme and/or plugin conflict, can you please review our Testing for conflicts guide and reply back with your findings?
I’d recommend right-clicking your mouse and opening the ‘Inspect‘ tool to see if any errors display in the console. Temporarily setting ‘wp_debug’ to ‘TRUE’ on your wp-config.php file might also be a good idea.
Keep me posted with what you learn and have a great rest of the weekend. Cheers!
November 8, 2016 at 11:20 am #1189298inikosoftParticipantHello,
I tried deactivating all plugins but The Events Calendar and was still having the issue. I checked the console to see if there were any errors and there weren’t any showing. I can’t deactivate the theme or the required theme plugins without killing the site or losing some of my work, so I just worked with the elements via CSS and fixed it enough to be able to see all 3 calendars at once. I’m not sure why it would conflict with the theme, but that is the only thing I didn’t deactivate, so it’s either that or the plugin itself. Since I haven’t see many complaints about the issue online I can assume it’s a theme conflict. Hopefully it’s the only issue since I was able to do a workaround for this one and may not be so lucky on something else conflicting.November 8, 2016 at 5:34 pm #1189429HunterModeratorHello,
Thank you for the update. It’s always best practice to have a development environment where you can troubleshoot these issues so you can confirm the cause of conflict. It is a required step in order to get support from our team as we don’t provide support for theme and/or plugin conflicts. See our What support is provided for license holders? Knowledgebase article for more info.
I’m glad things worked out this time and please feel free to create a new thread if you have any more questions or concerns. Thanks again and take care!
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