Calendar View only showing dot instead of event title on PC

[Naomi]

http://labshul.org/events/2016-12/

I found an old post and tried finding a “Force Mobile View” and did not see one.

Template is ChurchHope

Active Plugins are:
Cloudflare
Google Analytics Dashboard for WP
Jetpack by WordPress.com
MailChimp
NextScripts: Social Networks Auto-Poster
Popups – WordPress Popup
Redirection
Slider Revolution
The Events Calendar
The Events Calendar PRO
TinyMCE Advanced
Widget Shortcode

Newest The Events Calendar & PRO installed (installed yesterday)

[Geoff B.]

Good afternoon Naomi and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the calendar showing the mobile version on PC screens.
I would love to help you with this topic.

By the sound of it, it looks like there is some type of conflict at play.
This is usually because of:

1. A conflict with another plugin
2. A conflict with your WordPress theme
3. A template customization for the Events Calendar that requires updating

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

1. Make a backup of your database
2. Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

More specifically, it seems like something (perhaps your theme or a customization) is forcing the breakpoint for the mobile view to kick in when it shouldn’t.

I would also recommend trying to force the breakpoint. You can read about it here: https://theeventscalendar.com/knowledgebase/themers-guide/#responsive

Let me know how that goes.

Best regards,
Geoff B.

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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