Hello,
I truly apologize the main feature you had purchased our plugins for is not working :-/
If you’d like to wait it out, our developers are hard at work on a fix. If you’d like to go another route, please visit our Refunds page and we’d be happy to reimburse your entire purchase.
Again, we work hard to ensure all features advertised are in working order and are sorry the feature you need to make your project work successfully is not functional at this time. Let me know if you have any additional questions or comments and I’d be happy to help further assist.
Cheers 🙂