Calendar not showing

Home Forums Calendar Products Events Calendar PRO Calendar not showing

  • This topic has 5 replies, 2 voices, and was last updated 9 years ago by Rebecca.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1252565
    Rebecca
    Participant

    Last night I did a lot of work on our calendar, then (I guess) the update happened. And now it’s not working; as in, you can’t see it on the website – not as a month view, not in the sidebars, nowhere. Is there something I can do, or is this something you do from your end? When you hover over the word “calendar” it shows as bethhaverim.org/calendar, but it just redirects back to the main website page.

    #1252615
    Andras
    Keymaster

    Hi Rebecca,

    Thanks for going Pro and welcome to the forums! Sorry about the issue with the disappearing calendar. This can happen for several reasons.

    I have checked your site now and I found working as expected – mostly. The /calendar/ page was there and I clicked into couple of events, which were fine.

    I discovered though that some recurring events had a strange URL, e.x. Evening Service on March 10.:

    http://www.bethhaverim.org/calendar/evening-service-2017-03-10/2017-03-10/

    To fix this try editing the event series (choose Edit all), then edit the url and simply leave the field blank, then click OK. This way the slug will be regenerated. Click Update and check if that fixes it.

    Let me know if there is anything I can help you with.

    Cheers,
    Andras

    #1252638
    Rebecca
    Participant

    Andras,

    Sorry, not working. It flips back to bethhaverim.org even though it
    should be bethhaverim.org/calendar. I even tried going directly to the
    URL of the calendar, and it goes to the main page of the site again. In
    the editor I can see the events, but when I ask to see that calendar, it
    won’t show it. It was working perfectly last night. I have to believe
    it has something to do with the update.


    /Rebecca Bernstein McVeigh,/ Educator
    Beth Haverim Shir Shalom
    280 Ramapo Valley Rd.
    Mahwah, NJ 07430
    Phone 201-512-1983 * Fax 201-512-1586
    http://www.bethhaverimshirshalom.org

    /התפלל כאלו הכל תלוי באל; פעל כאלו הכל תלוי בך
    /*/Pray as if everything depends on God;//Act as if everything depends
    on you

    /*

    #1253521
    Andras
    Keymaster

    Hello Rebecca,

    I checked your site again, and so did 2 other colleagues of mine, and the site loads, the /calendar/ URL also loads and whenever we click on the “Calendar” link in the top menu (Home page, calendar page, single event page) the calendar loads and shows properly.

    This was tested in Windows (Edge, Firefox, Chrome) and MaxOS (Safari, Chrome) as well, all working as expected. This

    If you are still experiencing the issue, then I’d like to ask you to do the following:

    • Check on another computer and or / with another browser
    • empty the cache of your browser
    • check as a logged in user and also as a visitor while you are not logged in
    • run a full test for conflicts to check if anything influences that

    Let me know what you find.

    Cheers,
    Andras

    #1264218
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Calendar not showing’ is closed to new replies.