Calendar loads poorly on first try

[Leona]

I installed The Events Calendar at http://erincoopergay.ca/events/ yesterday, and it loads about 1/2 way on its own, but loads perfectly if you hit refresh. We’ve tested on multiple devices and connections/browsers with the same results. I read the only other thread that seemed applicable, and confirmed that we aren’t using W3 Cache, I clicked the “cache month view” option in Settings. What can I do?

Thanks,
Leona

[Caroline]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.

If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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